| Reputation: |
A.M. Best rating |
Year founded |
Convenience: |
Monthly payments? |
Credit cards accepted? |
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A |
1999 |
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| Online Services: |
Get quotes? |
Compare prices? |
Buy policy? |
Manage policy? |
Pay? |
Submit claims? |
Track claims? |
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| Coverage Types: |
Auto |
Health |
Life |
Property |
Mobile Homes |
RV |
Motorcycle |
Boat |
ATV |
Financial Products |
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| Sample Auto premiums* |
Sample Auto premiums** |
Sample Homeowners Insurance premiums† |
Sample Homeowners Insurance premiums†† |
2005 justified complaint ratios Auto insurance‡ |
2005 Justified complaint ratios Homeowners insurance‡ |
| $2,218 |
$4,916 |
$1,904 |
|
8.4 |
|
Founded in 1999, Esurance offers auto insurance policies that customers can buy and manage online 24/7 when it is most convenient for them. Esurance also has customer service representatives available for round-the-clock assistance. Because Esurance business is conducted primarily online, operating costs tend to be lower compared to non-online insurance companies. As part of its mission statement, Esurance was created to make auto insurance easy and accessible to most drivers.
The Esurance Web site is a great resource for customers seeking the best deal and information on auto insurance. Customers can compare quotes from other major auto insurance companies and even buy the policy on the Esurance site if the rates are better. Among the website tools available is the Esurance Coverage Counselor, which helps customers to figure out the amount of coverage they should have.
Meanwhile, the Esurance Insights serve as a library of reference articles on auto insurance and include important information, such as money-saving tips and how companies determine rates. Esurance also offers the E-Star Direct Repair Program. This means that when customers file a claim, Esurance representatives can refer them to an affiliated body shop where the repair is guaranteed for as long as the customer owns the vehicle.
Partnering extends beyond auto insurance with home, renters, and life/health insurance plans. The Esurance Homeowners and Renters programs offer affordable, convenient online home insurance. EFinancial searches for the best quotes for customers seeking life insurance policies while eHealthInsurance serves as an online source for individual and family health insurance. All options allow visitors to compare various plans and pick the best one for their needs.
* Standard Auto Coverage, Contra Costa-Concord, Male holds a drivers license for 9-15 years drives Ford Explorer 7,600-10,000 miles/year and has 1 traffic ticket
** Standard Auto Coverage, Los Angeles-Santa Monica, Married couple drive 9,000-16,000 miles/year and both have 1 traffic ticket each and no accidents
† Homeowners Insurance, $1000 deductible, age of home 26-40 years, Contra Costa-Concord, amount of coverage $400,000
†† Homeowners Insurance, $2500 deductible, age of home 26-40 years, Los Angeles Santa Monica, amount of coverage $400,000
‡ A justified complaint ratio is based on the number of justified complaints per 100,000 policies or exposures as determined by the California Department of Insurance
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Farmer 
